Privacy Policy
This Privacy Policy describes how we collect, use, and protect the personal and business information you provide when engaging with our B2B bamboo and wood comb manufacturing services. We process your contact and sourcing information solely as necessary for project communication, quoting, sample confirmation, order collaboration, and delivery services, in accordance with applicable data protection regulations and the mutual confidentiality expectations of a business relationship.
We collect information you voluntarily submit through inquiry forms, quote requests, and project correspondence, including contact person name, company name, business email, phone number, country/region, project requirements, product specifications, and any additional details necessary for quotation and order processing.
The collected information is used exclusively for preparing quotations, facilitating sample communication, confirming product specifications, processing orders, coordinating production and logistics, providing customer service, and fulfilling contractual obligations. We do not use your information for unsolicited marketing or share it with unrelated third parties.
We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, disclosure, or loss. Project materials and customer data are accessible only to authorized personnel directly involved in the collaboration. We retain information for the duration of the business relationship and applicable legal retention periods, after which it is securely deleted or anonymized.