OEM / ODM wooden and bamboo comb manufacturing · Quote-ready styles, custom development, sampling, and project tracking
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Help Article

Where is my project progress?

This help article explains how to follow sampling, production, packaging, and logistics updates after quote confirmation, using your tracking code and quote email, and when to contact a specialist to supplement documents.

Latest updates

  1. Quote records
  2. After formal order
  3. After shipment

Quote files and confirmation actions are handled in quote records. After a formal order is generated, open production tracking with your tracking code and quote email; after shipment, switch to logistics tracking on the same page.

Signed in?

Pick the order from your quote records.

Quote records

Checking as a guest?

Enter the tracking code plus the quote email — no account needed.

Open production tracking

When do you need to contact a specialist?

If the status has not been updated for a long time, or you need to modify packaging, address, or documents, you can contact a specialist via inquiry or contact info.